Great customer service from Phil&Ted’s

A little part on our MeToo portable high chair came off. The piece in question comes in contact with the table that you are latching on to – looks like a hex nut with a disc on the end. Anyway, fell off and we dropped an email over to Phil & Ted’s US distributor, Regal Lager. We asked them to send us a new piece to put onto the chair. But, because the chair was under warranty, they sent us a new one – arrived in just a few days. We really appreciated the rapid response time, pleasant exchange and the new chair. Thanks for your help, Monica. We still love our Phil & Ted’s MeToo, and the T2 travel cot as well.

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